FAQS

Need help buying?

• What would my size be?
• How do WUKA period pants work?
• What is your sizing for teens?
• What is the right flow for me?
• What to wear to the gym?
• I had a referal code but I have lost it?

Need help after placing an order?

• My WUKA pants have begun laddering on the mesh?
• Can I amend my order once it has been placed?
• I’ve forgotten to apply the coupon code?
• I think I have received a faulty pair of pants?

Need help caring for your WUKA?

• Washing your WUKAs
• Do I need to rinse immediately after use, or can I pop it in a bag and wait until I’m home?
• Can I leave my WUKA in a bucket of water to soak until my next wash?
• How long do I rinse my WUKA before washing?
• I accidentally used fabric softener on my WUKAs, are they ruined?

Delivery

• Where is my order?
• How long will my order take to arrive?
• Where do you ship to?
• What are the european and international import tax fees?

Exchanges, Returns and Refunds

• How do your returns and refunds work?
• My order is incorrect/Missing?
• I have not received my refund

More About Us

• What Charities/Organizations are you working with?
• Can you tell me more about the fabric in WUKA underwear?
• How sustainable are the pants and are they ethically made?