For the first 40 days after you receive an order we offer a 100% satisfaction guarantee on your first pair of WUKA pants, this allows you to try them hassle free. If they don’t fit then you are welcome to exchange for a different size or get a full refund.
Returns and Refunds:
A refund and or exchange for all items on order will be offered for if all the items are unused, in the same condition and packaging and also unopened.
If the packages have been opened/worn and it is within the first 40 days after your order, then you will be eligible for an exchange or a refund for one item of underwear (per customer). If multiple items are bought you will only be eligible for a refund on one pair of underwear.
This policy lasts 40 days. If over 40 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
More information on what happens once we have received your refund can be found here: https://wuka.co.uk/pages/delivery-return